Warranty - Speakers
United States
M&K Sound USA warrants to the original retail purchaser that this product is to be free from defective materials and workmanship for a period of five (5) years from the date of purchase, if it is properly used and maintained. If this product proves defective in either material or workmanship, M&K Sound USA, at its option, will (a) repair the product, or (b) replace the product, at no charge for parts or labor. If the product model is no longer available and cannot be repaired effectively or replaced with an identical model, M&K Sound USA at its sole option may replace the unit with a current model of equal or greater value. In some cases, modification to the mounting surface may be required where a new model is substituted. M&K Sound USA assumes no responsibility or liability for such modification. To obtain a repair or replacement under the terms of this warranty, please return to dealer first, if possible, and the dealer will direct you accordingly for repairs or replacement. You will be required to submit a copy of the original receipt. Return shipping for exchanges/repairs is the sole responsibility of the original retail purchaser.
Limitations:
• This limited warranty does not cover failure of the product resulting from improper installation, misuse, abuse, accident, neglect, mishandling, or wear from ordinary use or environmental deterioration.
• This limited warranty does not cover cosmetic damage, including paint damage, or consequential damage to other components or premises which may result for any reason from the failure of the product.
• This limited warranty is null and void for products not used in accordance with M&K Sound USA’s instructions.
• This limited warranty is null and void for products with altered or missing serial numbers and for products not purchased from an authorized dealer.
• This limited warranty terminates if you sell or otherwise transfer this product to another party.
Warranty - Subwoofers
United States
M&K Sound USA warrants to the original retail purchaser that this product is to be free from defective materials and workmanship for a period of two (2) year on electronics and five (5) years on woofer, cabinet and non-electrical mechanics, from the date of purchase, if it is properly used and maintained. If this product proves defective in either material or workmanship, M&K Sound USA, at its option, will (a) repair the product, or (b) replace the product, at no charge for parts or labor. If the product model is no longer available and cannot be repaired effectively or replaced with an identical model, M&K Sound USA at its sole option may replace the unit with a current model of equal or greater value. In some cases, modification to the mounting surface may be required where a new model is substituted. M&K Sound USA assumes no responsibility or liability for such modification. To obtain a repair or replacement under the terms of this warranty, please return to dealer first, if possible, and the dealer will direct you accordingly for repairs or replacement. You will be required to submit a copy of the original receipt. Return shipping for exchanges/repairs is the sole responsibility of the original retail purchaser.
Limitations:
• This limited warranty does not cover failure of the product resulting from improper installation, misuse, abuse, accident, neglect, mishandling, or wear from ordinary use or environmental deterioration.
• This limited warranty does not cover cosmetic damage, including paint damage, or consequential damage to other components or premises which may result for any reason from the failure of the product.
• This limited warranty is null and void for products not used in accordance with M&K Sound USA’s instructions.
• This limited warranty is null and void for products with altered or missing serial numbers and for products not purchased from an authorized dealer.
• This limited warranty terminates if you sell or otherwise transfer this product to another party.
30-Day Return Policy
M&K Sound stands behind it's products 100%. For all purchases made from mksoundus.com, we are happy to offer a 30 - Day hassle free return. If you're not satisfied with your purchase for any reason within 30-days, you can return it for a full refund. We will cover the return shipping, and we ask that you return products in like new condition in the original packaging with all accessory items included. All returns require a return authorization which can be obtained simply by calling 855-MKUSA11 or contact support@mksoundus.com. Failure to comply with any of these conditions may result in either the item being refused or be assessed a 25% restocking fee.
Please don't send your product back without without an RMA (Return Authorization Number).
Credits will be issued utilizing the same method of payment as the original purchase. The credit will be issued within 10 business days of the time that return product is received.
